Summarize chats in Google Chat

Users with Google Workspace accounts can use conversation summaries that automatically appear by default in spaces with many read and unread messages. Some users can request summaries of read and unread conversations in Home.

Turn conversation summaries in spaces on & off

To stay updated on long, read, and unread conversations where you’re a member, use conversation summaries. When you turn on conversation summaries, they:

  • Proactively show for gDMs and Spaces with many unread messages.

  • Summarize conversations in English.

Important: Conversation summaries are only available for Google Workspace accounts.

Turn conversation summary on & off in Google Chat
  1. On your computer, open Google Chat.
  2. Click Settings and then Message & Media and then Conversation summary.
  3. Turn on or off the toggle to turn on or off the conversation summary in the chat.

Note: This setting doesn't completely disable chat summaries. When the toggle is on, chat summaries appear in Spaces and Group DMs with many unread messages. When the toggle is off, you'll see a "Summarize unread" option instead.

Turn conversation summary on & off for Chat in Gmail
  1. On your computer, open Gmail.
  2. Click Settings and then See all settings and then Chat and Meet.
  3. Click Manage chat settings and then Message & Media and then Conversation summary.
  4. Turn on or off the toggle to turn on or off the conversation summary in the chat.

Note: This setting doesn't completely disable chat summaries. When the toggle is on, chat summaries appear in Spaces and Group DMs with many unread messages. When the toggle is off, you'll see a "Summarize unread" option instead.

Use Gemini summaries for read & unread conversations

Important:

You can use Gemini to show summaries for read and unread conversations that include 1:1 direct messages, group direct messages, spaces, and threads. Summaries aren't available for:

  • Messages with apps
  • Conversations with history turned off

Tip: To enable conversation and space summaries in Home, turn on smart features in Gmail.

Summarize read & unread conversations in Home

This image shows how to summarize unread conversation or space in Home

You can choose to summarize a specific read and unread conversation in Home.

  1. On your computer, open Google Chat or Chat in Gmail.
  2. Hover over the conversation you want to summarize in Home.
  3. Click Summarize.

Summarize unread messages in a conversation

  1. On your computer, open Google Chat or Gmail.
  2. Choose a conversation with unread messages that you want to summarize.
  3. Click Summarize unread.
    • You can find a summary list of the recent messages that you haven’t read under the "Recent discussions" section.

      Tip: For messages with many unread messages, summaries will automatically expand without clicking.

  4. Click Close summary.

Give feedback about Gemini conversation summaries

Google Workspace with Gemini is constantly learning and may not be able to support your request. Because feedback may be human readable, please do not submit data that contains personal, confidential, or sensitive information.

If you get a suggestion that’s inaccurate or that you feel is unsafe, you can submit feedback. Your feedback can help improve AI-assisted Workspace features and broader Google efforts in AI.

  1. At the bottom of the generated output, click Good suggestion or Bad suggestion .
  2. In the pop-up window, you can select the data you want to share along with your feedback, including additional context and outputs. If you don’t want to share certain data, you can uncheck it.
    • If you select Bad suggestion , select Next to select the issue you found and enter additional feedback.
  3. Click Submit.

To provide general feedback on this feature, at the top, go to Help Help & Feedback and then Send feedback to Google. Learn more about sending feedback in Chat.

To report a legal issue, create a request.

Learn about Gemini feature suggestions

  • Gemini feature suggestions don’t represent Google’s views, and should not be attributed to Google.
  • Don’t rely on Gemini features as medical, legal, financial, or other professional advice.
  • Gemini features may suggest inaccurate or inappropriate information. Your feedback makes Gemini more helpful and safe.
  • Enterprise end users can submit feedback about their experience using this feature. End users are informed before they submit feedback that the feedback data shouldn’t contain personal, sensitive, or confidential information.
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